ENow's Professional Services

ENow’s Microsoft-certified consultants have over 15 years of experience designing, installing, and supporting Microsoft solutions for businesses. ENow offers affordable consulting and support ser- vices. Trust the advanced infrastructure experts at ENow to assist you with a variety of professional IT services, including:

• Break-fix and Troubleshooting
• Infrastructure Health checks
• Migrations and Upgrades

BREAK-FIX AND TROUBLESHOOTING
Do you have a technical problem that is driving you crazy or has you stumped? Let us give you a fresh perspective and the technical assistance you need to solve the most complex problems. By leveraging our vast consulting experience, we are able to solve your problems very quickly.

INFRASTRUCTURE HEALTH CHECKS
Periodic downtime for mission-critical applications has a huge impact on business the second it happens. Everything from customer proposals and critical reports, to the ability of the user population to execute their basic job functions, is affected. The cost of this type of downtime is immense, and it immediately pushes valuable IT assets into a tactical stance. ENow’s Health Check engagement collects data and statistics on the most important and critical aspects of the environment: Operations, Performance, Infrastructure, Security and Routing. The goal of this health check is to proactively diagnose and analyze the data collected and potentially avoid any problems from surfacing in the future. The tools used are passive and only collect information about Exchange and Active Directory. They are read-only and do not make any changes to any servers.

Our Health Check is designed for senior and top-level IT staff responsible for the daily support and maintenance of the Microsoft environment. ENow will provide operations, configurations and architectural recommendations aimed at improving the operational efficiency of your environment including:

• Review of existing configuration to identify issues prior to affecting production
• Compare environment and deployment to Microsoft Best Practices
• Identify performance issues and eliminate bottlenecks
• Understand issues prior to large scale migration or upgrade

EMAIL MIGRATION AND UPGRADES
Any time you make a change to your information systems, you introduce an element of risk. When the changes involve your messaging system, the risk is compounded by the fact that Exchange is one of the most visible services that your department delivers.

ENow’s Microsoft-certified messaging professionals can help your company understand the business value of Exchange Server 2010, develop a migration plan that makes technical and strategic sense, and then smoothly transition your clients to an Exchange Server 2010 implementation that is based on Microsoft Best Practices. Our staff will work with your IT team to define a seamless upgrade path to Exchange 2010. We do not perform cookie-cutter packages—we will assess your current environment, brief your IT team on the new technologies introduced in the latest version of Exchange, and then deliver a design specific to how these new features meet your requirements and benefit your users.

Experience + INTEGRITY= PEACE OF MIND
You can relax. Your mission-critical infrastructure is in good hands. We at ENow, inc. pride ourselves on three things: Our experience, our integrity, and our track record of producing happy, satisfied clients.

EXPERIENCE
Your environment will not be touched by anyone with less than a decade of advanced Microsoft experience. All our architects are Microsoft Certified, and ENow itself is Microsoft Gold Certified in the Advanced Infrastructure and Mobility competencies. Where others strive to be all things to everyone, we at ENow are specialists in Active Directory and Exchange. Our depth of experience is unparalleled, as evidenced by the fact that we’ve already deployed several Exchange 2010 implementations.

INTEGRITY
Our statement of corporate values was written collaboratively by our employees—they are the stan- dards to which they hold themselves. We value quality, we value leadership, and we value people

• Quality
• Leadership
• People
• Customer Satisfaction
• Integrity

‘Integrity’ can be an abstract concept, but we define it and make it part of our core business value: We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We fulfill our commitments as responsible citizens and employ- ees. We will consistently treat customers and business partners with the respect they deserve.

HAPPY, SATISFIED CLIENTS
Fox Television, Barnes and Noble, MGA Entertainment, Bank of New York, University of Virginia, Blue Cross Blue Shield, U.S. Department of Energy, Westfield, Hill & Knowlton, Vinci Construction (world’s largest construction company), U.S. Department of Defense, and The Miami Herald. And the list goes on.

Our customers speak for us. And soon you will, too.