Mailscape’s Reporting Extends Value Beyond the Exchange Environment

Click here to see the technologies we report on.

Traditional reporting products try to predetermine the types of reports an organization will need, but since everybody’s requirements are unique, the goal is never fully achieved. At ENow, we understand this challenge and have decided to take a new approach to providing reports; we start with delivering over 160 of the most commonly-requested reports in our Reports Library, and then go one step further by giving you the ability to either customize these reports or create an entirely brand new one. Mailscape gives you endless creative freedom when it comes to the types of reports you can create and how you can disseminate them throughout your organization.

Mailscape provides Exchange administrators and senior management with instant access to information relevant to their respective interests.

For administrators, Mailscape’s reports facilitate proactive Exchange management for increased efficiency, optimal system performance, minimal downtime, and improved service to the end users.

For senior management, Mailscape’s reports provide concrete data on which planning and budgetary decisions can be based. In addition, Mailscape provides insight into how Exchange resources are being consumed to assist in the enforcement of internal usage policies and the proper management of information.

• Proactively advise senior management of future Exchange storage needs.
• Understand how storage requirements and e-mail traffic are growing over time to justify implementing a centrally-managed e-mail archiving service.
• Provide help desk staff with the information they need to improve the level of service to your end users—and at the same time cross-train them to one day become Exchange administrators.
• Enable the Help Desk to purge the Exchange server of inactive mailboxes and thereby recover Exchange CALs and storage space.
• Plan for and prioritize Exchange maintenance tasks.
• Easily distribute mailboxes across your Exchange databases.
• Track database growth and manage database size to minimize restore times and to help meet service level agreements as set by the CIO.
• Quickly and easily view vital information about your users and their mailboxes—Who is approaching a warning, prohibit send, or locked out state? Who has the largest mailboxes? How are your mailboxes distributed per OU, per storage group, per database?
• Charge back Exchange operating costs to hold business units accountable for the resources they consume.
• Flag possible security risks and/or violations of acceptable usage policies to help you protect your intellectual property.

What makes Mailscape Reporting capabilities different?

Through our innovative Report Wizard, we give you the flexibility to create very complex reports with only a few clicks. By exposing all the objects in our schema, you can decide which attributes of the Exchange or Active Directory architecture to create conditional reports on. You can choose how many filters to add and watch as Mailscape does all the work for you! When you’re finished, you can customize the format and layout of the report to suit your unique needs and save it in the Reports Library for future use.

Mailscape enables you to create reports based on several technologies, including BlackBerry, ActiveSync, iPhones, Outlook Client Version, Active Directory and Exchange objects.

Deliver custom tailored reports to your end users one time using our Mailscape dashboard. With no client software to be installed, your users can view their reports with their browser and see data that is always fresh. Mailscape also gives you the ability to email reports in a .CSV or HTML format.

Personalized Dashboards: Traditional reporting products only allow you to email a report, resulting in information that is already out-dated by the time it reaches its destination. Mailscape extends value beyond the Exchange environment by providing your colleagues with vital information via Mailscape’s Personalized Dashboards that automatically self-generate, displaying the most current data.

Mailscape version 4.5 contains over 160 built in automated hourly, weekly and monthly message reports. In addition, these reports can be further customized to meet your organization’s unique needs. To learn more about Mailscape’s reporting capabilities, please read Mailscape Solution Overview.

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