Mailscape Functionality Help

At ENow, our goal is to provide you with high quality, intuitive software solutions that make your job of managing critical messaging services easier. We stand behind every product we sell by providing the same high quality of service and support so that you get the most value out of our solutions.

If you have received a functionality warning or error message, please click on one of the links below. We have compiled a list of the most common problems and their solutions so that you can find fast answers to your technical questions.

Mailbox Server Role
SCR and CCR Clustering Technologies
Client Access Server Role
HUB Server Roles
EDGE Server Roles
BlackBerry Enterprise Server
Network Issues

Did not find the answer? Submit an incident online, or email our Support team directly at Support@ENowinc.com. We pride ourselves on answering your support request promptly. Expect a reply within 4 hours or less during normal business hours.

If you are an existing customer who must renew their Support contract, please contact our Customer Care Department via email or by calling (877) 879 – 3669 ext. 179.

Thank you for choosing Mailscape to make your job of managing critical messaging services easier.