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Has your management asked you to provide a list of all BlackBerry users? Has your procurement department inquired as to how many of a particular BlackBerry models you have deployed? Do you need to determine the number of users on a specific wireless carrier? If you answered yes to any of the above questions, then you will certainly see the value and time saved by the reporting features in our solution.
With Mailscape for BlackBerry you can easliy answer all of the above questions and more. Instead of tirelessly trying to compile this information,let Mailscape automatically deliver the answers to your inbox. Listed below are some of the key areas that Mailscape will report on.
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Device Level Reporting
Device Status
Email Address
Carrier
Device Model
Device Software Version
Phone number
IT Policy Name
Password Enabled |
Server Level Reporting
Machine Name
BES Version
Number of Users
Total messages forwarded and sent
Total messages expired, filtered, & failed
BlackBerry Log reporting |
BlackBerry Built-In Reports
Overview
BES Summary
BlackBerry User Summary
User
BlackBerry Users by Mailbox Server
BlackBerry Users with Password Disabled
BlackBerry Users by Carrier
BlackBerry User Count by Carrier
BlackBerry Users by BES
BlackBerry User Count by BES
BES User Count IT Policy
BlackBerry Users by Device Model
BES User Count by Device Model
BlackBerry Users by OS Version
BlackBerry User Count by OS Version
Activity
Daily BES Usage
Most Active BlackBerry Users – Calendar
Least Active BlackBerry Users – Calendar
Most Active BlackBerry Users—Messages
Least Active BlackBerry Users –Contacts
Most Active BlackBerry Users –Contacts
Least Active BlackBerry Users –Contacts
BlackBerry Message Size Analysis
Inactive BlackBerry Users
Diagnostic
Exchange Link
BES Status
BES Queue
BES Usage History
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Mailscape for BlackBerry Enterprise Server is a unique and innovative systems management tool that gives you the ability to monitor the entire BlackBerry communication cycle. Discover and address problems before they affect your user community. The One Look Dashboard graphically presents real-time data on the vital components that directly impact your BES and Exchange server’s uptime.
