Frequently Asked Questions - Technical
- Which versions of Exchange does Mailscape support?
- How is Mailscape licensed?
- What is the best way to utilize Mailscape?
- Will Mailscape work across a Wan?
- Will Mailscape cause network performance issues?
- Does Mailscape require Microsoft SQL?
- Why was Mailscape created?
- How is Mailscape different from it's competitors?
Which versions of Exchange does Mailscape support?
Mailscape currently supports all versions of Exchange 2003, 2007 and 2010.
How is Mailscape licensed?
Mailscape is licensed for all Exchange servers in your environment. You may also choose to extend Mailscape to other vital components in your messaging environment—Domain Controllers, Relay Servers, BlackBerry Enterprise Servers, etc.
What is the best way to utilize Mailscape?
You will receive the greatest benefit from Mailscape if you deploy it
in the following manner: The Mailscape One Look monitoring system was
designed to be displayed in area that Exchange Administrators can easily view.
We recommend that you dedicate a monitor/flat panel for the monitoring console,
configured at 1024 X 1028 resolution. Install the Mailscape agent on each Exchange
server, then simply use any web server in your organization to publish the Mailscape
user interface. For security purposes, only Exchange administrators you define
will be able to access this site.
Will Mailscape work across a WAN?
Yes. Mailscape was built from the ground up with performance in mind. All monitored components can be individually configured and adjusted based on your network’s needs and requirements.
Will Mailscape cause network performance issues?
No. Mailscape was built from the ground up with performance in mind. All monitored components can be individually configured and adjusted based on your network’s needs and requirements. The out-of-the-box, default configuration will not cause any undue network traffic.
Does Mailscape require Microsoft SQL?
No. Mailscape uses an embedded database to simplify installation and to reduce the implementation complexities and license costs associated with SQL.
Why was Mailscape created?
Mailscape was created by Exchange Administrators for Exchange Administrators. The job of managing messaging is not an easy one. Microsoft’s best practices guidelines lists a great many monitoring, administrative and maintenance tasks that must be performed daily. These tasks are time consuming but necessary to ensure the messaging system stays up and running. Mailscape was created to enable Administrators complete these tasks efficiently and proactively.
How is Mailscape different from its competitors?
Mailscape does not have any direct competition. It is the only product on the market that addresses the monitoring, maintenance, and administrative needs of the Exchange Administrator. Some products provide some of the features, but no other single product combines Mailscape’s depth and breadth of features and functionality.
With regards to Mailscape’s role in Exchange monitoring, our unique patent-pending user interface differentiates Mailscape™ from any other product on the market. The Mailscape One Look interface is intuitive and simple to use; it quickly allows Exchange Administrators to identify small issues and to solve them proactively before they become big issues.
With regards to Mailscape’s role in Exchange reporting, Mailscape stands alone in its ease of implementation and configuration. You will be up and running in less than thirty minutes.
Mailscape contains everything you need, and nothing you don’t.
Click here to view screenshots of Mailscape
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Mailscape: It’s About Time
